Account Manager at CANEA in Gothenburg

Do you want to work closely with customers and the sales team while becoming an expert in how our system creates real customer value?

We are now looking for an Account Manager for our headquarters in central Gothenburg. A role for you who is curious, structured, and wants to understand customers' needs in depth through our IT solution CANEA ONE.

As an Account Manager, you will be responsible for further developing relationships with our existing customers and ensuring they receive the right support and service in their use of the IT solution CANEA ONE. Part of the role involves supporting the sales team in daily tasks through administrative and business-related duties. At the same time, you will work to maintain high customer satisfaction, identify new needs, and contribute to the development of existing business. The role involves ongoing contact with customers, including site visits primarily in southern Sweden but also in other parts of the country. With a good understanding of customers' use of our solutions, you will see opportunities for expanded use as well as needs for complementary services such as training and consulting support.

We offer you

• Work-life balance with freedom under responsibility and flexible working methods
• Maximum wellness allowance of 5000 SEK
• A work environment characterized by collaboration, humility, and a lack of prestige
• Afterworks, annual conferences, and team days
• A newly renovated office by Stenpiren in Gothenburg with a view of the river

You are an ambitious and meticulous person with high social skills and good sales ability. You are analytical and prepared to work with various tasks. As an employee with us, you will be part of an organization characterized by development, collaboration, and long-term thinking. At CANEA, you are recognized as an individual and are involved in building your and our future.

We also believe that:

• Experience in similar roles with customer responsibility, preferably within IT-related operations
• A service-oriented approach and a strong focus on customer benefit
• Good understanding of how IT systems can be used to create business value
• Experience speaking in front of others and good presentation skills
• You are fluent in Swedish and English
• Good computer skills and a genuine interest in IT
• Post-secondary education, academic or vocational college

Does this sound interesting? Don't hesitate to apply today.

Recruitment is ongoing.

If you have questions, contact: [email protected] (mailto:[email protected])

CANEA delivers lasting results by combining consulting services, IT solutions, and training.

We live in a rapidly changing world where new demands are constantly placed on an organization. Our philosophy is to provide companies and organizations with the strategies, systems, working methods, and competencies that create the conditions for success and ensure the best results.

We work together for continued development – of our customers, the company, and you as an employee. Because if you are well-equipped and enjoy your role, you also create the best conditions for us and our customers. With development in focus, we strive to enable a creative environment for innovation, whether it concerns working methods, our products, or services. We are unpretentious, and you are encouraged to come up with ideas and drive them forward until they are realized.